Refund & Credit Requests

1. All refunds are subject to a 10% processing fee and are pro-rated on any unused portion.

2. Refund or Credit Requests are subject to a Director's approval and must be made in writing. No refunds or credits will be given after the second, class except for medical reasons, which require a doctor's verification.

3. All credits are in the form of a computer credit are good for one year and valid at any branch.

4. Refunds will be granted if the YMCA cancels classes.

5. Credits/Refunds will not be issued for missed classes due to illness.

6. Credits/Refunds will not be issued after the second class has met.

7. Membership and Program satisfaction guaranteed or money returned.